Are you under the age of sixteen?
If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.
We will not process your data without your consent, unless we are legally obliged to do so.
What data do we collect and how do we use your data?
To use our Website and Services, we need the following data:
- Your name
- Your age
- Your date of birth
- Your gender
- Your address
- Your residence
- Your phone number
- Your e-mail address
- Your IP-address
- Your payment details
- Body measurements
- The type of your browser
- The operating system that you use
- The internet service provider
We save the following data to your account: Name, address, username, password, phone number, body measurements. This way, you don't need to provide us with your data again. We also save - for your own convenience - the data of former orders.
It is possible that the provider of social media sends us information (according to his policy), if you use social media functions on our Website. That can be your name, profile picture, gender, friends list and other information that you provided. If you don't want the social media provider to send us the information, you can change the privacy settings on your social-media account.
If you like an item, that item will appear on your social media-account when you are logged in to your account. If you are on a webpage that uses social media add-ins, your browser sends certain information to the provider of your social-media account. We do not control this data sharing.
ShirtbyHand Portugal Lda offers newsletters. That way, you are fully informed of (discount)offers and other news. We use an opt-in system Every time we send you a newsletter you have the possibility to unsubscribe from the newsletter.
For your order we need your name, e-mail address, address(es) and payment details. We will register, save and process your details to process your order efficiently and correctly. If necessary, we will also use that data for a subsequent guarantee. While processing your order we provide Adyen, Amsterdam Standard, Conduqt, Juice BV, Hostnet, Copernica relevant personal data.
We will only use your personal data for the purposes listed above or any other purpose that is connected thereto. This way, your data will never be used by us in an unexpected way.
We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. That way, unauthorized persons do not have access to your data. We take the following measures to protect your personal data:
- Secure network connections with Secure Socket Layer (SSL) technology or a technology that is similar to SSL
- The access to the data is limited to the persons that need the data
How long do we store your data?
We shall store your personal data for as long as necessary to fulfil the purposes listed above.
With whom do we share your personal data?
We may share your personal data with others. In a data processing agreement, we shall agree with those parties that they shall use your data carefully and they shall only receive the data that is relevant for their services. These parties use your data in accordance with our instructions and not for their own purposes. We can share your data for example with Adyen, Amsterdam Standard, Conduqt, Juice BV, Hostnet, Copernica. They will develop the website, take care of marketing and sales activities or process the orders.. These parties are "processors" within the meaning of the Relevant Legislation.
We will only process your data within the European Union. We will only process your data outside of the European Union if the country has an effective protection level for your data.
We will never transfer your data to other countries or other parties then described above.
Cookies are little (text)files which are stored on your computer. Your web browser stores these cookies when you visit our Website. These cookies will be retrieved when you visit our website again. This allows our Website to recognize you as a previous visitor.
By storing cookies we make sure that:
- your items are kept in the shopping cart
- you are logged in and be able to shop without hindrance
- you shop safely at ShirtbyHand Portugal Lda
- you are able to read and write reviews
- the Website works efficiently
- we are able to track bugs, errors and abuse on our Website
- we can test improvements
- you can share items via social media such as Facebook and Google
- you receive complete local information
The data we collect is personal. Therefore, you have the following rights:
- You may request access to the personal data we process about you;
- You may request us to correct, update, shield or delete your personal information in our records;
- You may request a copy of the personal data we have processed about you. We can - on your request - send this copy to another party, so you don't have to send the data yourself;
- You may file a complaint against processing your data;
- You may file a complaint to the European Data Protection Authority, if you are under the impression that we process your data unlawfully;
- You may always withdraw your consent to process your data. We cannot process your data from the moment you withdraw your consent.
ShirtbyHand Portugal Lda
Rua de São Ciro 50, 1ºesq